Managed IT Services
Your IT team,
without the overhead.
A proactive managed IT service that monitors, maintains and supports your entire technology estate — for a predictable monthly fee. So your team can focus on the business.
- →Dedicated account manager and senior engineer assigned to your account
- →Unlimited helpdesk support — remote and on-site where required
- →Proactive monitoring and maintenance — we fix issues before you notice them
- →Monthly reporting — full visibility of your IT health and activity
0
Helpdesk coverage
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Ticket SLA
0
First-call resolution
0
Surprise invoices
Everything you'd expect
from an in-house IT team
Day-to-Day Support
- •Unlimited helpdesk tickets (remote + on-site)
- •User account management (starters, leavers, password resets)
- •Device setup, configuration and management
- •Printer, peripheral and hardware support
- •Software installation and licensing management
Proactive Monitoring & Maintenance
- •24/7 RMM on all endpoints
- •Automated patch management — OS and third-party software
- •Disk, CPU and memory health monitoring
- •Antivirus and endpoint security management
- •Scheduled maintenance windows
Strategic IT
- •Quarterly IT health reports and roadmap reviews
- •Technology procurement and vendor management
- •IT budget planning and asset lifecycle management
- •Business continuity and disaster recovery planning
- •IT policy documentation and compliance support
Optional Add-Ons
On-site engineer daysvCIO — strategic IT leadershipAI automation and workflow optimisationMicrosoft 365 deploymentCybersecurity add-ons
Simple, predictable pricing
We price per user per month — with everything included. No surprise invoices. No "that's out of scope" conversations. One monthly fee, all-inclusive.
Tired of chasing your IT supplier?
Let's show you what a properly managed IT service looks like. Book a 30-minute discovery call.
No commitment. No sales pressure. Just honest advice.