Process client documents.
Keep the practice available.
We apply AI to client files, then manage the IT, cybersecurity and connectivity your practice depends on, so work isn't delayed by systems or paperwork.
- →Client document processing
- →Practice workflow automation
- →Routine query handling
- →Managed practice IT
- →Security around client data
The week spent
inside documents
Professional practices still spend too much of the week inside documents. Contracts, bundles, client packs, certificates and correspondence arrive by email and sit in shared drives while staff rename, extract and file them. That work delays matters, accounts, tenancies and client reviews. We'll apply document processing to those files, classifying them, extracting the details your team needs and routing the next step for review.
The same monthly service can manage Microsoft 365, Azure, cybersecurity and business connectivity. We monitor those systems day and night as part of the retainer, with work due to start inside four hours. A 99.9% uptime SLA covers the connection. AI + Managed IT starts at £1,250 a month, the plan most practices choose when they want automation and managed IT together.
What's included
Client document processing
Incoming contracts, packs, certificates and correspondence can be classified, with names, dates and references extracted for review. The output routes into the next step of your existing process rather than sitting in a shared inbox.
- •Contract and pack handling
- •Date and party extraction
- •Review-ready file routing
Practice workflow automation
We automate the repetitive steps around intake, onboarding, filing and client updates. Each workflow stays inside your existing tools, with human review where professional judgement or a compliance check is required.
- •Intake and onboarding steps
- •Filing and update tasks
- •Human review checkpoints
Routine query handling
An AI helpdesk can answer defined internal questions and direct issues that need a person. AI agents can also take on specific jobs inside a process you already run, with boundaries agreed before they go live.
- •Defined internal answers
- •Exceptions sent to staff
- •Task-specific agents
Managed practice IT
We manage Microsoft 365, Azure and the systems your practice uses each day. Automated workflows rely on the same environment, so you're dealing with one team for both.
- •Microsoft 365 administration
- •Azure environment support
- •Day-to-day user support
Security around client data
Client files, regulated communications and automated workflows need controlled access. Wanzo manages cybersecurity alongside the AI work, supported by Microsoft, Azure and Fortinet, with monitoring included in the same monthly service.
- •Access and identity controls
- •Managed security operations
- •Microsoft and Azure tooling
Connectivity for the practice
Wanzo provides leased lines, SD-WAN, business VoIP and the network around them, so document systems and cloud tools stay available to the practice. The service includes a 99.9% uptime SLA and bandwidth up to 10Gbps.
- •Practice leased lines
- •SD-WAN between offices
- •VoIP for every office
Made for professional practices
Documents come first
We begin with the documents that currently consume staff time. Workflow automation, agents and helpdesk support follow where they reduce a defined, repeating load on the practice.
Security with availability
Client confidentiality and system availability aren't separate problems. Cybersecurity, 24/7 monitoring and a four-hour response commitment sit with the same service that processes documents and manages Microsoft 365.
A monthly retained service
Plans start at £495 a month. AI + Managed IT, from £1,250, is the usual choice when a practice wants document processing and managed IT in the same retainer.
Questions people ask
How much does IT support for law firms in London cost?
IT support for law firms in London starts from £495 a month on Wanzo's AI Starter plan, while most practices use AI + Managed IT from £1,250. AI Transformation starts at £2,950 a month when the work covers more of the operation. The monthly price depends on the document workflows you want to automate and the IT, cybersecurity and connectivity included. A retainer keeps the service under management after launch, rather than treating each change as a separate project. Scope is confirmed before the plan starts.
What does IT support for a law firm include?
IT support for a law firm typically covers Microsoft 365, Azure, cybersecurity, user support and the connectivity the practice depends on. Wanzo also manages document processing and workflow automation as part of the same monthly plan. We monitor those systems day and night as part of the retainer, with work due to start inside four hours. Business connectivity can include a 99.9% uptime SLA. That's the files, the systems and the network under one plan.
Can AI process confidential client documents?
Yes. Document processing can classify incoming files, extract names, dates and references, and route the output for review, provided access and data handling are controlled. Wanzo manages cybersecurity alongside the AI work, using Microsoft, Azure and Fortinet technology. We define what the service may read, extract and pass on, and keep human review where professional judgement is required. It doesn't replace a solicitor, accountant or adviser's decision. Monitoring continues through the monthly plan, within the boundaries you agreed.
Do you offer IT support for accountants as well as law firms?
Yes. The same service covers accountancy, property and financial services practices as well as law firms. Document processing still leads, because those firms also spend staff time on packs, certificates, statements and correspondence. We can automate defined workflows, manage Microsoft 365, Azure and cybersecurity, and provide business connectivity with a 99.9% uptime SLA. Delivery is UK-wide from our London HQ at 33 Cavendish Square. Plans start at £495 a month, with AI + Managed IT from £1,250.
What SLA should a law firm expect from IT support?
Wanzo's connectivity services include a 99.9% uptime SLA, with 24/7 monitoring and a four-hour response commitment. Bandwidth is available up to 10Gbps. Availability also depends on everyday technology: Microsoft 365, Azure, cybersecurity and network infrastructure. Document processing and other automations only help if those systems stay up. We can manage the automation and the infrastructure through one monthly plan, so the practice isn't splitting responsibility between an AI supplier and a separate IT firm.
Show us the documents your practice handles
Describe the files and systems your practice relies on, and we'll identify a practical starting point for a monthly plan.
No commitment. No sales pressure. Just honest advice.